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DHL tracking

DHL is a company with a goal to not only deliver packages but also deliver prosperity, transport health, feed development, and bring joy to all of its customers. They aim to improve everyone’s lives by connecting them every day through their delivery services. With the tagline of “Excellence. Simply Delivered.”, DHL is considered one the best logistics company, they don’t just follow the tagline, they live with it.

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Tracking International DHL Package

Tracking your international DHL package can be done in two ways. One way is to use Ship Resolve’s universal tracking system and the other way is to use the DHL tracking website. Either way is a good way to keep track of your DHL package as it both gives up-to-date information on the current status of your package.

To track your packages, all you have to do is copy your DHL international tracking number and paste it onto the Ship Resolve homepage or on the DHL website. Ship Resolve gives your results in a matter of seconds and you can track up to 10 DHL international packages simultaneously.

One benefit that you will get from using Ship Resolve is that no matter which courier is handling your DHL package, Ship Resolve can detect it. Ship Resolve has an auto-detection courier feature where it can determine which courier is handling your courier. So whether it’s YanwenCanada PostPHLPostIndia Post, or Royal Mail, you can guarantee that Ship Resolve can give you the latest tracking updates on your DHL international packages.

Tracking DHL Express Package

You can track your DHL Express package by copying your DHL tracking number and placing it on the Ship Resolve website. You should get information such as the time of delivery, the date of delivery, the current status of the parcel and many more.

With Ship Resolve, you can track up to 10 DHL Express packages simultaneously and get results within a few seconds. Not only can you track your DHL Express package but you can also start tracking different couriers such as FedExUSPSUPSChina PostDTDC, and many other couriers that have express tracking services.

Another way you can track your DHL Express package is by contacting DHL Express Customer Service. The customer service agents should be able to assist you by giving information on the whereabouts of your DHL Express package. Please note that the information given to you will still be given online.

This also works if you are tracking an international package. A DHL international tracking number will be required to track your DHL Express package. Most users use their DHL tracking numbers to track their international orders from popular marketplaces such as TikTokShopeeAmazoneBayTemu, and many more!

DHL Tracking Number Format

You will receive a DHL tracking number when you ship your DHL parcel. A tracking number is a unique set of numbers, sometimes with letters, that will identify a package for domestic and international shipping. When you ship a parcel, the customers will usually receive an email confirmation or notification with the DHL tracking number.

There are several variations of DHL tracking numbers, depending on the type of DHL shipping the customer chose for the package. These can be identified below:

  • DHL Parcel tracking number has a 10-digit number and letters, starting with 3S, JVGL, or JJD.
  • DHL Express tracking number will have a 10-digit numeric beginning with 000, JJD01, JJD00, JVGL, or a similar variation.
  • DHL eCommerce: tracking number will vary from 10 to 39 characters. It usually starts with GM, LX, and RX. Alternatively, the tracking number can start with up to five digits.
  • DHL Global Forwarding: tracking number could have several different tracking code variations, including a 7-digit numeric only, a 1 number followed by 2 letters and 4-6 numbers or begins with 3 or 4 letters, with a 3-digit carrier code, followed by a dash, then an 8 digit number. All of the above are subject to variation.

When searching for a DHL parcel, people are concerned that they need to know which DHL tracking number corresponds with which DHL service, such as those listed above. However, if they visit the Ship Resolve tracking site and enter their number to find where their parcel is, the site’s global tracking system can instantly recognize the DHL tracking number and match it with the DHL service to see real-time information on its current whereabouts and status.

The benefit of using Ship Resolve is it takes the onus off the customer needing to know about their tracking number, what it means and where to use it. Instead, customers can bring their DHL tracking number, or any courier tracking number, to the Ship Resolve website and it will do the work for them.

Equally, if the DHL parcel they want to track changes hands to a different courier, perhaps one that is subcontracted by DHL where they do not have available delivery services.

DHL Courier Tracking Status Meaning

When you track a DHL parcel using a DHL tracking number, a list of courier tracking statuses will be shown. Each status indicates the current whereabouts of your DHL parcel. The DHL tracking statuses are as follows.

DHL Courier Tracking Status

Courier Tracking Status Description
Shipment information received   The data of your package has been received, you can now track it.
Processed at   The DHL package is being processed at the origin/destination country.
Arrived at DHL Sort Facility   The DHL package has arrived at the local sorting centre.
The shipment has departed from a DHL Sort Facility   The DHL package has left the local sorting centre.
Arrived at DHL Delivered Facility   The DHL package has arrived at the delivery terminal and is waiting to be processed again before sending it to the recipient.
Processed at   The DHL package is being processed at a certain location.
Customs clearance status updated. Note – The Customs clearance process may start while the shipment is in transit to the destination.   The customs have the DHL package and is being inspected.
Shipment picked up   The DHL package is processed and the courier is ready to pick it up for delivery.
Shipment is on hold   The shipment is delayed and will not make it in time for the estimated time of delivery.
Shipment is out with courier for delivery   The package is being delivered to you.
Delivered   You have received the DHL package.

These DHL courier tracking status also shows when you track your packages with your DHL international tracking numbers. Below are some of the tracking notifications that you will encounter when you track on Ship Resolve.DHL tracking notifications

DHL Tracking not working or updating

If the DHL tracking notification is not updated, it is usually because the package has been passed on to a local courier for the final part of the journey. DHL tracking services will usually end after the parcel hand-off has taken place. Wait at least 24 to 48 hours before trying to track the DHL parcel again.

If a DHL tracking number is not working, make sure you have double-checked and entered the tracking code given on the Ship Resolve website. Sometimes the codes can be difficult to read but rest assured if the right code is entered, the Ship Resolve tracking system will find it.

If the DHL tracking number still is not shown as valid, customers are urged to contact the eCommerce merchant or shipper to verify that the number is correct. If the DHL tracking number issue still cannot be resolved, customers are encouraged to contact DHL customer services directly.

Can I track my DHL parcel on any website?

There are several ways to track your parcels nowadays. You can either head over to the DHL website and track your parcels there or you can head over to a third-party tracking website. Although there are many third-party websites, many are turning to Ship Resolve for a reliable and accurate tracking system.

Ship Resolve is the best way to track your DHL parcels because you will see up-to-date information regarding your parcels. From the day it leaves the origin country to the day it arrives at your doorstep, Ship Resolve guarantees you will be with every step of your parcel.

Can I track my DHL parcel using an application?

To track your DHL parcel using the Whatsapp application, you will need to download the application onto your device, install it and then add the DHL number to start using it. However, people who do not want to download and install the Whatsapp application to track their DHL parcel, can alternatively just go to the Ship Resolve website and type their DHL parcel tracking number into the search bar and begin tracking their parcel instantly.

Ship Resolve doesn’t require you to download or install anything on your device or computer and can begin tracking your DHL parcel instantly just by using your DHL tracking number.

DHL Express customers can, however, keep track of their parcels through the DHL WhatsApp in-app digital assistant if they wish. Using the app makes tracking your DHL parcel easy this application is also available 24/7. The digital assistant can help with tracking your DHL parcel as well as help with other general customer service inquiries.

To begin tracking a DHL parcel, users just need to add the DHL Express WhatsApp number +44 1163 265750 to contacts, open a new chat, and send ‘Track’ followed by the 10-digit DHL tracking number.

However, people using this service should note that they cannot track all parcels through this service. If the next parcel they order is handled by a different courier, then it means that they will potentially have to download a different application or add a new contact on an existing application or several other variables.

Whichever courier your parcel is sent with – DHL or otherwise – can be tracked without the need to download or install anything, no matter how many different couriers your parcels are handled by.

Tracking DHL Parcel with Email Address

Parcels cannot be tracked using an email address; however, users can email DHL if they want to find out about tracking details with the DHL tracking number. Although, this is one of the slower ways to track a DHL parcel.

Emailing DHL regarding DHL parcel tracking is a more time-consuming method, which requires more from the buyer as they will need to open their email and create the email to request the tracking details. Also, it can take longer for DHL to reply about your parcel and you may miss the email if you are not checking your inbox or have lost your internet connection at some point.

Therefore, the best way to get instant information on your parcel is by simply typing the tracking number into the Ship Resolve search bar. You don’t need to make a request or add any additional information other than the tracking number to the search bar.

You will then be met with all of the details of your parcel instantly, including your current location and status, without having to wait for a reply, notification, or having to check your inbox.

If you would prefer to email, however, users can access tracking for their DHL parcel by emailing their waybill number in the subject field to the specialized DHL tracking service. You can email contact them at: [email protected]

DHL Delivery Hours

DHL delivers their parcels from Monday to Friday from 8:00 am to 6:00 pm. The exact time of delivery will depend on the size and delivery address of the parcel.

Contact DHL Customer Service

To contact DHL customer service, you can try the following options:

  1. Visit the DHL website and use the live chat feature to get in touch with a customer service representative.DHL Customer Service
  2. Call DHL customer service using the following phone numbers:
  3. For general inquiries and support: 1-800-225-5345 (within the United States) or +1-954-888 7000 (outside the United States)
  4. For tracking and delivery inquiries: 1-800-225-5345 (within the United States) or +1-954-888 7000 (outside the United States)
  5. Contact DHL via email by filling out the online contact form on their website.
  6. Reach out to DHL on social media platforms such as Facebook or Twitter.
  7. Visit a DHL location in your area and speak with a representative in person. You can find the location nearest to you by using the DHL location finder on their website.

We are not affiliated, associated, authorized, endorsed by, or in any way officially connected with DHL. All names, marks, emblems and images are registered trademarks of their respective owners.

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