DPD tracking
To get accurate and real-time tracking of your DPD parcels, use Ship Resolve as your universal tracking service. To track with Ship Resolve, go to the homepage and enter your DPD tracking number. You can enter up to 10 DPD tracking numbers at the same time and it can be tracking numbers from different couriers as well. Hit “Enter” and wait for a few seconds to get the results.
DPD is one of Europe’s largest delivery services. The company delivers around 3 million parcels a day across 230 countries. The reason for DPD’s success is that they cater to their customers’ needs very promptly. It is the only company to have a one-hour service. This means that they can deliver your parcel to your doorstep in a one-hour timeframe.
Track DPD Parcel
DPD shipping services include parcels and goods tracking. The DPD tracking system can be found on its website and tracks products along their journey right up to the point they reach their final destination. The sender or recipient of the consignment can stay updated on the whereabouts of his or her goods at any time and as many times as they like using this method.
However, buyers should note that tracking via the DPD website only allows you to enter DPD tracking numbers. DPD cannot track a parcel’s tracking number that has not been issued by DPD itself.
Also, suppose a tracking number of a particular parcel should vary as it changes hands between DPD and local courier services. In that case, the DPD tracking website could encounter difficulty keeping customers one hundred per cent up to date on the progress of their parcel.
Whether the parcel is being handled by China Post, FedEx, Royal Mail, or PostNL, the Ship Resolve tracking tool uses the DPD tracking number to automatically detect which courier a parcel is with. This automatic courier detection system makes it as simple as possible to use Ship Resolve and sets it apart from other tracking systems in the market.
How do I track my DPD international parcel?
DPD, like many other postal services, sometimes subcontract shipments, especially international orders from the UK, Denmark, Portugal, Italy, etc. Subsequently, they may not have the capability to offer true end-to-end universal tracking options with their own in-house tracking system. This means items shipped with DPD may at some point change hands with other couriers.
Tracking DPD International Parcels from the UK
Track your DPD parcels from the UK by using the DPD tracking number given. Copy the DPD tracking number onto a tracking site like Ship Resolve and wait for a few seconds before getting live updates on your DPD parcel.
Tracking DPD International Parcels from Denmark
If you are residing in Denmark, you can track your DPD parcel by asking for or copying the DPD tracking numbers onto a universal tracking site. With Ship Resolve, you can track up to 10 DPD parcels at the same time and get the results in a short period.
Tracking DPD International Parcels from Portugal
You can track your DPD parcels from Portugal by simply entering your DPD tracking number on the DPD tracking website or Ship Resolve. Ship Resolve is a reliable and fast way to get updated with your parcels until they reach your doorstep.
Many are turning to Ship Resolve’s multi-courier tracking service so users can be assured of universal parcel tracking. Ship Resolve covers thousands of couriers and tens of thousands of shops, giving buyers and sellers access to the most information available about their DPD parcel whether it changes hands between couriers or not.
DPD Tracking Number Format
Tracking your DPD parcel can be done using the DPD tracking number, which will be provided by the seller when an order has been purchased. The sender will usually provide the DPD tracking number instantly, and you will receive it either on the marketplace you ordered from or in the purchase confirmation email. After the checkout phase checks the “My Orders” section of the web page you are using.
Although it will alert you to which combination of numbers and letters your tracking number is, it is worth knowing what the average DPD tracking number is to help you better identify this important number. Therefore, please find the common DPD tracking numbers of the parcels below:
DPD tracking number format usually consists of numbers. There are 4 kinds of common DPD tracking number formats with the most common tracking number format being 12 digits, such as 000 486 000 395. However, it can also consist of 10 to 14 digits or 14 digits and a letter at the end.
DPD Tracking Number Examples
An example of DPD tracking numbers are:
- 05295847519602
- 05227990495890
- 05228928457282P
Please note that DPD tracking numbers will nearly always be composed of 11 to 15 characters, including both numbers and sometimes letters. If you check on the international parcels shipping section of the DPD website, it should display tracking information for a DPD parcel.
Where can I find my DPD tracking number?
A DPD tracking number is used so you can track your parcels. To find your DPD tracking number, you can check the shipping label of the parcel or through the receipt that the office gives you. If you did not see it there, you could check the email address or phone number you provided. The tracking number should consist of 14-digit numbers and letters.
If you have purchased from a seller on a marketplace like Allegro, ASOS, or eBay, you can request the DPD tracking number from the seller and copy it on a third-party tracking website.
DPD Tracking Number Status Meaning
You will receive DPD tracking notifications once the parcel sent to you is registered and processed. Below are the tracking notifications that you will receive when you track your parcel through a tracking system.
| DPD Tracking Parcel Status | Description |
| Order information has been transmitted to DPD. | Information relating to the parcel is with DPD. |
| Parcel handed to DPD. | The parcel is with DPD. |
| Pick-up from the Pickup parcelshop by DPD driver. | A DPD driver has picked up your parcel from the parcel shop. |
| At parcel delivery centre. | The parcel is at the delivery centre. |
| Goods issue at sender. | The sender has given the parcel to DPD. |
| In transit. | The parcel is on its way to its destination. |
| Delivered by driver to Pickup parcelshop. | The driver has delivered the parcel to a DPD parcel shop. |
| Parcel handed to Pickup parcelshop by consignor. | The parcel is handed over by the sender or the company and is currently at the parcel shop. |
| Parcel cleared by customs. | The custom released the parcel. |
| Collected by consignee from Pickup parcelshop. | The parcel is received by the receiver at the parcel shop. |
| We’re sorry but your parcel couldn’t be delivered as arranged. | The parcel cannot be delivered. |
| Parcel redirected. (Return to sender) | The parcel is being sent back to the sender. |
| In transit. (Return to sender) | The parcel is on its way back to the sender. |
| Parcel redirected. | The parcel is being sent back. |
| Unfortunately we have not been able to deliver your parcel. | The parcel couldn’t be delivered by DPD. |
| Back at parcel delivery centre after an unsuccessful delivery attempt. | The parcel is back at the delivery centre because it was not delivered successfully. |
| Out for delivery. | The parcel is on its way to your doorstep. |
| Delivered. | You have received the parcel. |
DPD Tracking Number not working
There might be some cases where your DPD tracking number does not work or does not update. When this happens, it’s typically because the sender has registered the parcel for a DPD tracking number but has not given DPD the parcel yet. Wait for at least 24 hours before trying to track the parcel again.
Another reason why the DPD tracking number is not working or updating is that there could be some typographical errors on the tracking number that you have entered. Make sure to double-check the number and letters and try again.
Can I track my Amazon order through DPD?
When you purchase your Amazon order and the seller has sent the parcel through DPD, a tracking number will be issued. With the DPD tracking number, you can keep track of that Amazon order you have purchased.
There are two ways in which you can track your Amazon order, one way is through the Amazon website and the other is by using a universal tracking tool such as Ship Resolve. When tracking with Ship Resolve, you just have to enter the DPD tracking number onto the homepage and a list of tracking statuses will show up.
You can also track your orders from other marketplaces on Ship Resolve. For example, if the seller or merchant sent your Zalando, Cdiscount, Fruugo, or any other orders through DPD. You can just enter the DPD tracking number that was given to you on Ship Resolve and get all the tracking updates you need.
Where does my DPD parcel pass through?
Although the company is based in France, with its headquarters located in Issy-les-Moulineaux, France, your DPD parcel can pass through any of its international depots.
It should be noted that DPD does not ship or process parcels at its French headquarters. When DPD receives a parcel it will move it along the fastest possible route to its final destination, and it does not need to go through any particular point before it is processed, but it is instead processed at one of its many processing countries around Europe and the world.
Therefore, if you are tracking a DPD parcel, you should not necessarily expect to see the headquarters address, or any DPD office address, as part of the parcel’s journey.
To know where your parcel is on its journey at any time, 24 hours a day and 7 days a week, Ship Resolve tracking offers to pinpoint accuracy on your DPD parcel’s location. Ship Resolve’s tracking tool will also give you the latest tracking information, such as the status of the shipment.
This is important if your parcel is out for delivery or it is stuck at customs, buyers will want to have access to that information to proceed accordingly to resolve any issues.
What happens if I miss my DPD delivery?
DPD drivers will try to contact you as much as possible to get your attention before leaving your place. In an instance where you won’t be able to get your parcel, the drivers can give your parcel to your neighbour or if you don’t get along well with your neighbour, you can contact DPD and ask them to change the delivery address or the delivery time.
If after the first attempt you were still not able to receive your DPD parcels, they will then be stored at the nearest Pickup parcelshop for you to collect.
How long does DPD take to deliver?
The DPD services are known to be on time and reliable, with DPD parcel delivery typically happening on the same date of arrival at the port terminal. Buyers and sellers should note, however, that delivery time depends on the distance and the shipping options chosen by the sender. When purchasing DPD delivery services, the buyer will be met with various options which range in price depending on the timeframe they desire for delivery.
The option chosen by the buyer will also in turn decide the transportation method, with faster shipping options usually done by air or road, and slower delivery options by train or sea.
However, DPD will usually give you an estimated delivery date. Below are the average delivery times as per the varying DPD services on offer:
DPD Delivery Services and Times
- Standard Parcel Segment: 24-72 hours
DPD Express Parcel Segment
- Domestic Market: 24 hours
- International Market: 24-48 hours
Please note the following:
- DPD deliveries typically take a maximum of 72 hours to be delivered
- Domestic parcels are delivered on the same day
- International parcels can take more than 24 hours.
- Delivery of DPD parcels takes place during daytime hours.
- Delivery on Saturdays most typically takes place in the morning
- Sundays and holidays delivery are available for only select services or in emergencies
While DPD does cover most destinations worldwide, it is always best to check with DPD to see if your parcel can be delivered to your desired destination.
What are DPD services?
DPD operates in courier, express, and parcel delivery. It is considered to be the largest international delivery network in Europe which means that the services they offer are top-notch. They ship parcels up to 31.5 kg.
DPD Services
- Business Delivery
- Home Delivery
- Out-of-Home Delivery
- Food Delivery
- Healthcare Delivery
Can Ship Resolve track DPD deliveries every day of the week?
Tracking through the global Ship Resolve tracking system means you can rest assured that once you search for your parcel on the Ship Resolve website you will be fully informed of the latest tracking information on your DPD parcel, no matter who it is being handled by or where it is along its journey.
It doesn’t matter if your post is being delivered on Wednesday at 4 pm or passing through customs at 1 is in another country, Ship Resolve will be able to find the latest location and status information on your DPD parcel instantly, at the click of a button.
How do I contact DPD directly?
The DPD support team can be reached 24/7 online or on its toll-free telephone number during operating hours. Now, you can also contact DPD on Twitter or even Whatsapp, although response times may vary. For more information, head to the DPD website directly to find the best option for you.
DPD Contact Information
- Contact Number: 0121 275 0500 ( available on Monday to Friday from 8:00 am to 6:30 pm, Saturday from 8:00 am to 4:00 pm, Sunday from 9:00 am to 3:00 pm, except on bank holidays)
- Twitter: @DPDCare
- Whatsapp: +441212750500
When you call, make sure to have your DPD tracking number handy, as it will help them to identify which parcel you are having an issue with. In some cases, you may also need your purchase reference number when asking about your DPD shipment.
To get the latest information on your parcel location and status, which may also help with your call, go to Ship Resolve and enter your DPD tracking number for the aforementioned information free of charge. This can be done at any point, even while you are waiting on the phone to speak to customer service!
Does DPD deliver door-to-door?
DPD service users can choose from a variety of delivery options on offer. You can choose either home or office delivery, or choose to pick up your parcel from your nearest DPD depot.
If you are not at the delivery address to collect your parcel, DPD will keep your parcel safe at the nearest depot and notify you of the attempted delivery should no one be in to receive it. Then, it will offer a series of options for redelivery or it can be picked up from the depot it has been taken back to.
Is GeoPost and DPD Group owned by La Poste?
For its international deliveries, La Poste, which is France’s leading domestic postal services operator, uses GeoPost. GeoPost is a holding company owned by Le Groupe La Poste, with DPD Group being the parcel delivery network of GeoPost.
Can Ship Resolve track my parcel through GeoPost, DPD, and La Poste couriers?
DPD shipment services and GeoPost have separate tracking tools on their websites for parcels. This is the same for La Poste. This makes tracking a parcel that passes between these couriers and postal services difficult, especially if the tracking number changes slightly as it progresses on its journey and between handlers.
A solution to track all of the above couriers, as well as hundreds more, is the Ship Resolve website. Ship Resolve’s universal tracking system is designed to take tracking number variables into account and can track a DPD, GeoPost of La Poste parcel along its journey no matter how many couriers it passes between or countries its passes through.
The Ship Resolve tracking system scans all the relevant courier websites to find the location of your, as well as update you on the parcel’s current status.
About DPD
Founded in France in 1999 as Dynamic Parcel Distribution (DPD), the company is currently the second-largest parcel delivery network across Europe. As well as covering its country of origin, France, and Europe, DPD also offers international shipment options to Asia, Africa, and other international destinations through its various partnerships with international courier companies and its internationally-orientated subsidiaries.
Today, DPD is part of the DPD Group, which owns, is in partnership with, and shares logistics operations with multiple different couriers, which has ensured the expansion of the company’s delivery capability worldwide. DPD is owned by La Poste and is part of La Poste’s international arm GeoPost. DPD’s main competitors in Europe are TNT and DHL.
The idea behind the creation of DPD was to speed up the delivery process by processing parcels faster once they have reached a DPD depot station. Rather than the traditional method of keeping parcels within the container freight station, upon arrival, parcels are immediately dispatched. (Container Freight Station refers to a warehouse where cargo belongs to multiple export and importers. A CFS is typically owned by a shipping line and is responsible for customs check procedures.)
In this respect, the shipment no longer waits for approval at CFS, but it gets delivered faster to the owner. The parcel usually lands at the port terminal and is delivered to the customer on the same day or within 72 hours. The DPD services make the movement and delivery of the consignment more transparent. The frustrating moments of guessing the delivery date are over when you are using the DPD services.
