AliExpress Shipping
AliExpress is a popular eCommerce platform that connects buyers with sellers from all over the world. One of the important options for the best shopping experience is the ability to track your orders throughout the shipping process. With AliExpress tracking, you can monitor your package’s progress from the moment it leaves the seller’s warehouse to its arrival at your doorstep. This article will guide you on tracking your AliExpress shipping, as well as tips for choosing the best shipping service on the platform.
AliExpress Shipping Methods
When shopping on AliExpress, it’s essential to understand the different shipping methods available to ensure you get your items in a timely and cost-effective manner. There are several shipping methods offered on AliExpress, including AliExpress Standard Shipping and AliExpress Premium Shipping, each with its pros and cons.
AliExpress Standard Shipping
AliExpress Standard Shipping is one of the most popular shipping options and is available for most countries worldwide. It’s a reliable and cost-effective method that uses reputable shipping carriers, such as Singapore Post, PostNL, and Cainiao. The estimated delivery time for AliExpress Standard Shipping is usually between 15 to 45 days, depending on your location and the seller’s processing time. This shipping method also provides tracking information, allowing you to monitor the status of your order throughout the shipping process.
AliExpress Premium Shipping
AliExpress Premium Shipping is a faster shipping option that’s typically offered by top-rated sellers. This shipping method uses reputable carriers, such as DHL, UPS, and FedEx, to deliver your package. The estimated delivery time for AliExpress Premium Shipping is usually between 7 to 15 days, making it an excellent option if you need your item quickly. However, it’s also more expensive than AliExpress Standard Shipping, and the shipping costs can vary depending on the size and weight of your package.
When a product is ordered, buyers are encouraged to remember that sellers should give an estimated period for delivery. The above timeframes are simply estimates, and the seller should also take into account several other considerations to provide the best possible estimated delivery time.
For China domestic shipment only, Alibaba/AliExpress products are delivered within 2-3 working days and sometimes later for more rural regions on the mainland. Some couriers, such as DHL Express, are faster.
These AliExpress shipping services come with a tracking option. You can use your tracking number to track your packages on the AliExpress website or by using a third-party tracking service such as Ship Resolve.
AliExpress International Shipping Delivery Time
For cross-border eCommerce and international shipping estimates are as follows:
- AliExpress Standard Shipping Transit time: 18-28 days *Free*
- EMS (China Post) Transit time: 17-36 days
- DHL Express Transit time: 10-21 days
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Why do my AliExpress orders take so long to arrive?
One of the main reasons why AliExpress orders take so long to arrive is due to the delays of the sellers. Some sellers take their time sending the items to AliExpress’s warehouse. Unlike Amazon, it has warehouses where sellers can store their products. AliExpress has to wait for their merchants or sellers to send their goods to them. Below are some factors that could cause delays to your AliExpress orders.
Shipping Method
Depending on the courier and the method of transportation, time will vary. AliExpress has partnerships with local couriers both in China and other countries and shipments will be faster if the delivery is made by one of those partners. In addition, if you opt for registered mail instead of regular mail, the time of delivery will also be faster. The seller should be aware of which couriers are being used and they should use this information to give the buyer a more accurate delivery estimate.
Also, when a package is sent by private couriers – such as FedEx, DHL, or otherwise – the buyer may still be required to pay customs fees, which pending payment, could delay the delivery process further. The seller should be able to advise on payable fees however these will change depending on the destination.
Inclement Weather
The weather sometimes affects the time of shipping. In some countries, weather such as hail storms, typhoons, earthquakes, etc. can play a big factor in the shipment’s delivery.
The Destination Country
The orders will arrive faster in countries where the state postal service is good and where people already order a lot from abroad. You must also take into account the weather forecast of the country/region because the delivery can take longer according to meteorological events.
The Time of the Year
If orders are placed during holiday periods, such as around Christmas or at Chinese New Year, partners and couriers working with AliExpress will be busier than usual and subsequently, all delivery times are usually extended. When a high volume of orders is being processed in a country, smaller local postal services will take longer to deliver everything in time and delays are to be expected.
Free Shipping on AliExpress Orders
AliExpress is a marketplace platform that facilitates transactions between buyers and sellers, meaning that free shipping options may be at the discretion of the seller. As a result, shipping is not always free, and it will depend on the product being purchased. However, smaller products, such as electronics or clothing, will often have free shipping options.
This is because small AliExpress parcel orders are cheaper to ship and therefore buyers, on the website, are happy to incentivize the purchase of these items with free AliExpress delivery options.
Larger AliExpress shipment orders will likely come with shipping costs, due to the fact they will be more expensive to send, and costs will probably be passed on to the customer. There are many other variables regarding the cost of shipping, including the destination (and subsequent distance from the dispatch area, usually China), the speed at which the person would like the item to be delivered, and other factors.
AliExpress Free Shipping Delivery Time
In general, free shipping options will be the most economic for the sender/seller. This means that they will likely be sent and transported by the cheapest and as a result the slowest, delivery method. If you need your AliExpress parcel delivered within a certain timeframe, you should check with the seller or website before purchasing to make sure your AliExpress package can be delivered on time. You can do this by messaging the seller directly on the website.
An AliExpress shipment sent by sea will usually take the longest, with road and rail taking an average amount of time and air travel the fastest. However, international orders will usually travel via a combination of the aforementioned. If you want to track an AliExpress parcel as soon as it is dispatched so you have the best idea of when an AliExpress parcel will be delivered, you can do so using Ship Resolve.
How do I claim a refund for my AliExpress order?
The seller has the responsibility of having a refund policy in place, and any policy regarding refunds must be clear and transparent for the buyer. If an item is not delivered after the end of the delivery period mentioned, which is 45 days, a refund request can be placed and should be honoured by the seller.
Request AliExpress Order Refund
To request a refund from AliExpress, the buyer will need to follow the steps below:
- The first step is to contact the AliExpress support team to report the issue concerning the order.
- A notification will be automatically sent to the original seller who will have the option to correct the mistake.
- Then the seller will respond in several ways, such as by offering to send a new product with a potential partial refund, however, the buyer does not have to accept the offer if they do not want to.
- If a refund is still not given, then the buyer can open a dispute which will be
- If the seller ignores the dispute, the money will be returned to the buyer by AliExpress.
- When the refund is confirmed, it usually takes around 3 to 20 working days for the buy to get the refund after being processed by AliExpress.
- The buyer will get a refund depending on the bank they have chosen.
